Privacy Policy

LuckyHog is committed to protecting your privacy. The Company uses the information collected about you to track your gaming system account and game play and to provide a more personalized game playing experience. Please read on for more details about the LuckyHog privacy policy.

When you participate in play for fun and play for free games, LuckyHog needs only to collect your email address. Collecting your email allows The Company to send you announcements and to invite you to participate in special offers and games.

When you participate in our for real money games, The Company needs your real name, email address, and mailing address. This allows The Company to allow you access to the games you wish to participate in and to reward prizes that you win or money that you withdraw from your LuckyHog account.

When you submit a bug, suggestion, complaint, question, request, or any other email correspondence, The Company asks for your email address so that you can receive a response.

If you win a prize or other promotional feature, The Company may ask for your real name, mailing address, and e-mail address so that you can be notified and arrange for delivery.

By registering for an account, you agree that LuckyHog may display your user name and game play records. From time to time, (and usually when you win a prize), The Company may ask you to voluntarily provide general demographic and other personal information for inclusion on the LuckyHog "Winners" page.

In addition, The Company also reserves the right to use the information collected to occasionally notify you about important functionality changes to the Web site, new services, and special offers you’ll find valuable.

When you play games or access your account information, LuckyHog offers the use of a secure server. The secure socket layer (SSL) encrypts all information you input before it is sent to LuckyHog or sent to you. Furthermore, all of the customer data collected is protected against unauthorized access through the most up–to–date industry–standard security measures.

LuckyHog does not sell, trade, or rent your personal information to others. The Company may release account information when The Company believes, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any user agreements or (iii) protect the rights, property or safety of LuckyHog, LuckyHog players, or others.

By using the Gaming System, you consent to the collection and use of this information by LuckyHog. If the LuckyHog privacy policy changes, those changes will be posted on this page so that you are always aware of what information is collected, how the information is used, and under what circumstances the information is disclosed.

Fraud, Money dumping and Collusion

LuckyHog also has the right to hold any and all of a player's funds indefinitely if it is found that the player has been involved in fraudulent activity on LuckyHog. Fraudulent activity may include, but is not limited to, stolen credit cards, transfer of funds to other player accounts (chip dumping), forgery, and collusion.

"You may only use the Software in accordance with the rules posted on the LuckyHog site, as may be modified from time to time. In cases where disputes arise between players, you agree that judgments of LuckyHog are final, binding and conclusive in all matters. All taxes, duties and fees applicable in connection with any money or prizes awarded to a Player are the Player's sole responsibility. Violation of any LuckyHog policy or rule may result in suspension or termination of the player’s LuckyHog account."

True Identity and One Account

"The name on your Account must match your true and legal name and identity and the name on your LuckyHog Account registration must match the name on the credit card(s) or other payment accounts used to deposit or receive monies in your Account. You are prohibited from holding more than one Account at LuckyHog. If you have more than one (1) Account or Accounts in different names, then you must contact us immediately to have your Accounts managed so that you only have one (1). If you have lost your Account name or password, please contact us for a replacement."

"All information provided by a player must be accurate and verifiable. If you have provided false information or are unable or unwilling to provide documentation to confirm your information, your account may be terminated and all activity within the account considered invalid."

Abusive or Offensive Language

"Abusive or offensive language will not be tolerated on the chat boards, Games, or otherwise by you on LuckyHog or with LuckyHog staff. Any violation of this policy will result in a suspension of playing privileges or such other action as may be reasonably required by LuckyHog to ensure compliance. In addition, you are not entitled to make untrue and/or malicious and/or damaging comments with regard to the LuckyHog’s operation in any media or forum."

Fraudulent Activities and Prohibited Transactions

"The Company has a zero tolerance policy towards inappropriate play and fraudulent activity. If, in LuckyHog’s sole determination, you are found to have cheated or attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation or payment fraud, or if the Company suspects you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Company reserve's the right to suspend and/or close your Account and to share this information (together with your identity) to other online gaming sites, banks, credit card companies, and appropriate agencies."

Indemnity

"You agree to hold LuckyHog, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agree to fully indemnify them from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of your breach of this Agreement. Moreover, you understand and agree that (without prejudice to your other rights and remedies) LuckyHog records shall be the final authority in determining the terms of your participation in the Games, the activity resulting there from and the circumstances in which they occurred."

Bonus Abuse

A Player or group of players working together in any fashion, also known as a syndicate, (to receive either eCash winnings or Activity bonuses) may only have one LuckyHog account in total, and any redundant accounts will be consolidated into the one account. An administration fee may be charged and payouts refused for each redundant account, at the discretion of LuckyHog. All wagering transactions in redundant accounts are subject to reversal at the sole option of LuckyHog. LuckyHog also reserves the right to keep the principle of any wager placed in an attempt to defraud the house of any bonus monies, whether a party does this on their own or in collusion with other players or other sportsbooks. There is no obligation on behalf of LuckyHog to warn players or syndicates of this other than as explained here in the Player Agreement.

If you lose your account privileges with LuckyHog due to misrepresentation, fraud or purchase disputes, LuckyHog reserves the right to terminate your account and all transactions from the account in question may be immediately reversed at the sole discretion of LuckyHog.

From time to time, LuckyHog may run special promotions, contests, tournaments, and may establish rules and regulations governing the conduct of those promotions, contests, and tournaments. LuckyHog or a third party shall post these rules on the Internet, and the Customer Service Representatives of LuckyHog shall enforce the rules. Said promotions, contests, and tournaments may be cancelled or suspended at any time without notice by LuckyHog. In the event of an error or omission in the printed rules of a particular promotion, contest, or tournament, the decision of LuckyHog Management will be considered final and binding.

Bonus programs are intended for recreational bettors only. Professional players or players considered to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions, at the discretion of LuckyHog management. Bonus abuse may be defined as (but not restricted to) clients cashing out for the purpose of redepositing, or referring new accounts that they are using themselves. Sanctions may be in the form of increased rollover requirements or loss of bonus privileges altogether for the offending account as well as any linked accounts.

LuckyHog takes no responsibility for notifying winners other than to update the information available in the wager account summary statement.

LuckyHog reserves the right to refuse payment to anyone that is found to be party to any organized wagering syndicates dedicated to changing and manipulating the odds available at LuckyHog.

LuckyHog shall have the right to reject any wager or withdraw any game at its absolute discretion. LuckyHog will not be liable for any loss whatever arising from the cancellation of any LuckyHog game or sports wager, including any realizable or perceived loss, for whatever reason, and/or the chance to participate in LuckyHog Sportsbook, Casino and Poker's system. Furthermore, LuckyHog reserves the right to terminate any account at any time without reason.

The player agrees that their account may be closed and account balances forfeited if such account has been dormant for over 12 months and the profile information for such account does not contain current or correct information, making it impossible for LuckyHog to contact the player.

At LuckyHog’s option, a win may be subject to verification by an independent judging organization before any payment is made. Decisions of the judging organization are final, binding and conclusive in all matters. A player’s sole remedy for any error or mistake by LuckyHog in connection with a wager placed on LuckyHog’s system shall be a replacement wager.